Eladon is now on Trustpilot ⭐ (and we’d love your help to get seen)

We’ve got some exciting news — Eladon is now on Trustpilot! ⭐

If you’ve been with us for a while, you’ll know we’ve always grown a lot through word of mouth. As a small, independent, family-run business, we don’t have huge marketing budgets or big teams behind the scenes — what really helps us stand out from the crowd is the genuine experience our customers share.

Why reviews matter so much for a small business

When someone new is looking for supplements online, it can feel overwhelming. There are so many choices, and it’s hard to know who to trust. That’s where reviews make a huge difference.

A few kind words from real customers help others:

• feel confident placing their first order
• learn which products people love most (and why)
• see what our service is like day-to-day
• discover us amongst the bigger brands

In short: reviews help people find us — and help us keep doing what we do.

Verified reviews via Trustpilot

To make sure reviews are genuine and honest, Trustpilot may email some customers with a review request. If you receive one and have a couple of minutes, we’d be so grateful if you could click through and leave a few words and stars!

Going forward, you may receive:

• a review request after placing an order about our service, and
• a second email a few weeks later about the product(s) you purchased

If you can complete either (or both), it will show as a verified customer review, which is incredibly helpful for us.

If you’re not sure what to write, here's some ideas of

what to include in your review 

If you’re happy to, it really helps if you mention:

• your favourite Eladon product (and what you like about it)
• how you found ordering and delivery
• anything about our customer service or packaging
• who you’d recommend it to

Even a short one liner makes a difference.

If there’s ever a problem, please come to us first

Of course, if you ever need help with an order or have any issues at all, please reach out to us directly first — we always want the chance to help and support you as best we can.

Thank you

This small step from you can help more than you know. It genuinely helps us grow, get seen, and continue offering the personal service we’re proud of.

Thanks for being part of the Eladon family,
Allie & The Eladon Team