Eladon Ltd Privacy Policy

Eladon is committed to preserving the privacy of all visitors to our website at www.elagen.com. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.

INFORMATION THAT WE COLLECT FROM YOU

When you visit, register or order products or services on www.elagen.com you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.

Eladon Ltd. do not keep financial information or store credit card details.

USE OF YOUR INFORMATION

Your information will enable us to provide you with access to all or some parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business. In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.

DISCLOSURE OF YOUR INFORMATION

In order for us to process credit card payments we will pass the relevant personal information to shopify.com. Other payments may be passed on to PayPal.co.uk and HSBC.co.uk. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you. Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

COOKIES

Cookies are small amounts of information which we may store on your computer. Our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org. In that case, you may not be able to use certain features on our site.

SECURITY AND DATA RETENTION

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.  We will retain your
information for a reasonable period or as long as the law requires.

ACCESSING AND UPDATING

You are entitled to see the information held about you. You may update this information by logging into www.elagen.com or by asking us to make any necessary changes to ensure that it is accurate and kept up to date.  If you wish to do this, please contact us at orders@elagen.com

CHANGES TO OUR PRIVACY POLICY